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Workplace Mediation

Workplace MediationMediation is a confidential, voluntary process in which a neutral third person assists individuals to resolve current and ongoing disputes. By helping parties change the quality of their conflict interaction from negative and destructive to positive and constructive, the mediator facilitates the parties to make decisions together, based on an understanding of their own views, the other's views and the situation they face.

Workplace Mediation offers opportunity to improve employee morale and teamwork, achieve higher performance, productivity and profits, as well as retention of valuable employees. Mediation is recognized as a crucial and cost-effective tool towards resolving some of the most common and difficult conflicts occurring in the workplace, including:

  • Work Performance
  • Discrimination
  • Compensation
  • Termination
  • Harassment
  • Discipline
  • Management
  • Inter-Group and Intra-Group
  • Transition and Change Management
  • Cultural Diversity

Understandably, mediation is rapidly becoming the most favored form of dispute resolution throughout the country. Through the confidential mediation process, individuals in conflict are provided with the opportunity to make better choices in the face of conflict and interpersonal differences, leading to more informed, satisfying and lasting resolutions. Not only can the actual dispute be resolved, but mediation offers the opportunity for the participants to overcome misunderstandings and misperceptions and to restore trust and respect in their working relationship. At the same time, the skills applied, developed and learned in mediation can be used by participants to help resolve future disputes as well.

Understanding Mediation

The mediation process is an opportunity for parties to express their differences, improve relations and mutual understanding in a safe, non-judgmental and creative environment. Participants in conflict are empowered to take the responsibility for resolving their own disagreements so that every aspect of the decision making process authority rests with the participants themselves.

After the mediator explains and discusses the mediation process, parties discuss their views, concerns and interests relating to the conflict. With the help of the mediator, they gather any necessary information and determine criteria for making decisions. Throughout the mediation process, parties have the opportunity to collaboratively define and clarify the issues at hand, reduce obstacles to communication, develop and explore possible solutions, and where desired, reach a mutually acceptable and informed agreement. Step by step, the parties, having a chance to be fully heard and to listen to each other, decide on the type of the agreement they seek.

    The benefits of mediation include:

  • Opportunity to address all the particular interests and needs of every participant involved
  • Costs less and saves time so parties can move ahead with their lives and get past their current conflict in the most effective, efficient and satisfying manner
  • Explores creative options independent of legal parameters
  • Compliance and satisfaction with mediated agreements are significantly higher than other dispute resolution processes
  • Confidentiality and the privacy of mediation allows parties to feel safe in disclosing information relating to their conflict
  • Convenience of scheduling flexible to the parties' needs
  • Allows for positions, attitudes and viewpoints to be transformed as communication and shared perspective taking occurs
  • Provides experiential communication and conflict resolution learning to help resolve future potential conflicts and disagreements

Other Areas Of Dispute Where Mediation Has Proven to be Effectiv Include:

  • Family Businesses
  • Estate Planning
  • Landlord-Tenant
  • Condo, Coop & Homeowner Association Disputes
  • Elder Law
  • Congregation and Organizational Conflicts
  • Health Care
  • Schools
  • Employment

Convenient Offices with flexible scheduling in Manhattan, New York and Hackensack, New Jersey


For further information or to schedule an appointment please contact Adam J. Berner at:

 (212)721-7555  or  (201)836-0666, or

via email at Adam@MediationOffices.com




New Jersey Office
One University Plaza
Suite 214
Hackensack, NJ 07601
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New York Office
260 Madison Avenue
22nd Floor
New York, NY 10016
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